Important: By using the doo111 platform, you are considered to have read and agreed to this Privacy Policy.
Doo111 (referred to as "we", "the platform", or "doo111") takes your privacy seriously. This Privacy Policy ("Policy") explains what information is collected when you use the doo111 website, mobile app, and related services, how that information is used, and how it is kept secure.
This privacy policy has been written in English with Bangladeshi users specifically in mind. We believe transparency is the foundation of trust, so we want to explain everything in plain, straightforward language — no technical jargon.
This policy covers our Terms and Conditions and Responsible Gaming Policyread alongside. Together, these three documents form the complete agreement governing our relationship with you.
1. Information We Collect
Doo111 collects the following types of information to operate its services effectively:
| Data Type |
Example |
Purpose |
| Identity-Related Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, phone number, address |
Account Communication & Support |
| Financial Information |
Mobile Banking/Nagad number, bank details |
Transaction Processing |
| Technical Information |
IP address, browser, and device information |
Security & Fraud Prevention |
| Gaming Activity |
Betting history, preferred games |
Service Improvement & Responsible Gaming |
- We only Required Information We collect only what is needed — no additional information is requested.
- Full card numbers are not stored on doo111's servers.
- Biometric or sensitive health information is not collected.
2. How Information Is Collected
Doo111 collects your information through the following methods:
- Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting our support team.
- Automatically Collected Information: While you use the platform, information such as IP address, browser type, device model, and session duration is collected automatically.
- Cookies & Tracking Technologies: Your browsing experience is personalized through cookies, web beacons, and similar technologies on the website.
- From Third Parties: Limited information is received from payment providers (Mobile Banking, Nagad, etc.) and identity verification agencies.
- Live Chat & Support: If you contact our support team, that conversation may be recorded to ensure quality standards.
Please note: doo111 never accesses your device through unauthorized means, and will not use your microphone or camera without your permission.
3. How Collected Information Is Used
Doo111 uses your information only for the following purposes:
- Account Management: For registration, login, identity verification, and KYC completion.
- Transaction Processing: To process deposits, withdrawals, and bonus payouts.
- Customer Support: For any questions, complaints, or issue resolution.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Platform Development: To personalize your gaming experience and develop new features.
- Legal Obligations: To comply with regulatory authority requirements.
- Responsible Gaming: To identify problematic gaming behavior and provide timely support.
Please Note: Your information is never sold to third parties for marketing purposes. Promotional communications are sent only with your consent, and you can opt out at any time.
4. Who Information Is Shared With
Doo111 may share information with specific third parties under limited circumstances and strict conditions:
- Payment Providers: Only the necessary information is shared with Mobile Banking, Nagad, Rocket, and banking partners to process transactions.
- Identity Verification Provider: Documents may be shared with licensed verification agencies to complete the KYC process.
- Technology Partner: With providers of hosting, security, and analytics services — under strict data protection agreements.
- Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
- Game Providers: With Live Casino and slots game providers solely for managing gaming sessions.
Your information is not shared with any third party beyond the cases mentioned above.
5. Security Measures
Doo111 uses industry-leading technology to keep your information secure:
- 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
- Two-Factor Authentication (2FA): OTP-based verification to secure your account.
- Secure Data Centers: Data stored in internationally certified data centers.
- Regular Security Audits: Regular security audits conducted by independent third parties.
- Employee Training: All employees receive regular training on data protection practices.
In the Event of a Security Breach: If your information is ever compromised, we will notify you within the legally required timeframe and report the incident to the relevant authorities.
6. Cookie Policy
Doo111 uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: To maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand platform usage — fully anonymized.
- Performance Cookies: To monitor page load speed and identify errors.
You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
7. Your Data Rights
As a doo111 user, you have the following rights:
👀
Right to Access Your Information
You may request a copy of all information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
Under certain conditions, you may request that your information be deleted.
🚫
Right to Restrict Processing
In certain circumstances, you may request that we limit the processing of your information.
📦
Data Portability
The right to receive a copy of your data in a structured, machine-readable format.
📢
Right to Lodge a Complaint
If you are not satisfied with how we handle your data, you have the right to file a complaint with the relevant authority.
To exercise your rights: Contact our support team to exercise any of your rights. We will respond within 30 business days of receiving your request.
8. Data Retention Period
Doo111 does not store your data indefinitely. Retention periods are determined by the type of information:
- Account Information: For up to 5 years while the account is active and after closure.
- Financial transaction records: Up to 7 years in accordance with legal obligations.
- KYC Documents: Up to 5 years, in accordance with regulatory guidelines.
- Gaming Logs: Up to 3 years for fraud prevention and dispute resolution.
- Support Contact: Up to 2 years for quality assurance purposes.
- Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 365 days.
Once the retention period expires, data is permanently deleted using secure methods.
9. Third-Party Links & Services
The doo111 platform may integrate third-party services such as payment gateways and game providers. These services have their own privacy policies that are outside of doo111's control.
- We recommend reading the privacy policy of any third-party service before using it.
- Doo111 is not responsible for how third parties manage your data.
- We only work with trusted and verified partners.
Warning: If anyone claims to be from doo111 and asks for your personal information, report it to our support team immediately. We will never ask for your password or banking details via email or SMS.
10. Child Protection Policy
Doo111 strictly does not provide services to anyone under the age of 18. Child protection is a priority under our Privacy Policy:
- Age is verified at the time of registration and confirmed during the KYC process.
- If it is found that a minor has created an account, it will be immediately closed and all associated data will be deleted.
- No information from individuals under 18 is knowingly retained.
- If a parent or guardian suspects their child is using the platform, please contact our support team immediately.
11. Changes to the Privacy Policy
Doo111 reserves the right to update this Privacy Policy when necessary. In the event of changes:
- You will be notified of significant changes via your registered email or through a platform notification.
- The date of any update will be noted at the top of the page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Previous versions are available upon request.